Volunteer with VITA

Make a difference in someone's financial future.

VITA stands for Volunteer Income Tax Assistance. The Internal Revenue Service (IRS) created the VITA program to provide free tax preparation and electronic filing for low- to moderate-income taxpayers using community partners and volunteers. Each year, VITA volunteers help thousands of individuals and families prepare their taxes in middle Tennessee. We provide in-person locations in three counties and virtually for the state of Tennessee.



Join our team!

We are recruiting for the following roles. No prior tax experience is necessary. Training is provided. If you have any special talents that may help VITA, please let us know.

If you are interested in volunteering, please fill our our Volunteer Interest Form to get started!

You may be wondering, is there something here for me? The answer is yes! We have several volunteer roles that vary in responsibilities.

Greeter/Intake Specialist

  • Welcome taxpayers
  • Ensure taxpayers have brought all required documents
  • Provide intake form


  • Assists taxpayers with VITA the process 

 Tax Preparer

  • Conduct thorough interviews with taxpayers
  • Enter taxpayer information into tax prep software
  • Tax professionals (Enrolled Agents, Attorneys, CPAs and CFPs) may earn Continuing Education Credits
    *An experienced tax preparer reviews every return prior to filing to verify accuracy.

Certifications: All VITA volunteers must pass IRS certification tests. Your volunteer role determines which tests you must complete. No prior experience is necessary. United Way offers free materials and training in December/January to prepare. Self-study training is available online starting in November.

Greeter/Intake Specialist

  • Intake Interview/Quality Review
  • IRS certification
  • Training and certification aids provided

Tax Preparer

  • Intake/Interview & Quality Review
  • Basic and/or Advanced IRS certification
  • Training and certification aids provided

In-Person Trainings: Every volunteer must attend one training held at the United Way offices at the Rutherford County Chamber of Commerce.

  • December 9th from 9AM - 12PM
  • January 6th from 9AM - 2PM
  • January 13th from 9AM - 2PM
  • January 20th from 9AM - 2PM
  • January 27th from 9AM - 2PM

Volunteers are needed to work at least one shift per week during the tax season which will run from late January, or as soon as the IRS opens for electronic filing, to Tax Day, which is traditionally on April 15. Shifts are 3 hours or 4 hours, depending on the location. We have shifts available during the weekdays, weeknights, and weekends.