How to Help Gatlinburg, TN

The United Way of Rutherford and Cannon Counties' counterpart in Knoxville is working to serve as a convener and to help provide resources for those in need as a result of the Gatlinburg wildfire devastation. Below is a memo from the United Way of Greater Knoxville where information can be found on how to help the community as well as victims.



FOR IMMEDIATE RELEASE DATE: Tuesday, November 29th

CONTACT: Ben Landers, 865-523-9131

The United Way of Greater Knoxville is deeply saddened by the devastation of the wildfire outbreak in Gatlinburg and Pigeon Forge. It is our responsibility to serve as a convener and to help provide resources for those in need. Below you will find information on how our community can help, how victims can get help and how victims can tell people they are safe.

Need help? Dial 2-1-1. 2-1-1 is a free and confidential multilingual information and referral service that connects people in need with a full range of services. There are a number of evacuation centers open for evacuees and pets.

TELL PEOPLE YOU ARE SAFE. Disaster victims and their families can register on the American Red Cross website to find each other. Facebook has also activated its safety check feature for the fires.


DONATE. The American Red Cross is accepting donations for evacuees and first responders to the Sevier County fire. They are also accepting donations at the Pigeon Forge Fire Hall Station 1 at 3229 Rena Street in Pigeon Forge.

The Red Cross is not looking for untrained volunteers, but is accepting monetary donations. People can make a $10 donation by texting “REDCROSS” to 90999. Workers at the Knoxville Expo Center will accept donations for the impacted areas too. The Knoxville Expo Center will accept tooth brushes, tooth paste, water, baby wipes, dog food, kennels and more. The center is located at 5441 Clinton Highway in Knoxville. People can call (865)686-3200 or (865)919-8114 for more information.

VOLUNTEER. Volunteer East Tennessee is connecting volunteers to volunteer needs in response to the Sevier County fires. Visit to see how you can best support our region’s recovery efforts.

ABOUT UNITED WAY United Way of Greater Knoxville is a local, independent organization dedicated to building a stronger community by focusing on the areas of education, financial stability and health. In partnership with nonprofit agencies, local business, community leaders and ordinary citizens, United Way is improving the lives of individuals in Knoxville. By working together, we provide a network of services addressing Knoxville's most urgent needs while working toward lasting change. The United Way of Greater Knoxville fights for the health, education and financial stability of every person in our community. To live better, we must LIVE UNITED.